Add evidence, start the review and correct the details

Steps

1. 1

   Open the dispute's detail panel

   On the Tax and regulatory disputes screen, select the row of the penalty dispute. A panel opens under it. Select the row again to close it.

   • Select Details of dispute PEN-2026-MST-0931
2. 2

   Read the grounds, the timeline and the amount

   Grounds shows the full text you entered. Timeline gives the dates the dispute was created and submitted, and the authority's reference. Amount at stake shows the sum in dispute, with an Edit details button beside it.

3. 3

   Read the phase deadline

   Phase deadline names the phase the dispute is in. A new dispute starts in Reconsideration, which is the request to the authority to look at its own decision again. Below it are the deadline date, a tag showing how urgent it is, and the business days remaining. The note explains that each phase runs forty UAE business days, without weekends and public holidays. If the count crosses a holiday whose date depends on moon sighting, a second note asks you to confirm the date once it is announced.

4. 4

   Select Add Evidence

   Evidence lists the documents attached to the dispute. There are none yet. Select Add Evidence under it. The same action is in the three-dot menu at the end of the row.

   • Select Add Evidence
5. 5

   Choose the file and describe it

   In Evidence File, choose the document from your computer. Here it is VAT-Q2-2026-payment-confirmation.pdf. A file is required. In Description, say in a few words what the document proves. The description is optional but helps whoever reads the file later.

   • Upload Evidence File: VAT-Q2-2026-payment-confirmation.pdf
   • Type Brief description of the evidence...: Bank confirmation that the VAT was paid on 27 July 2026, before the du…
6. 6

   Select Add Evidence

   Select Add Evidence at the foot of the form. A message says the evidence was added and that the dispute is still open. Adding evidence never changes the status by itself. The message carries a button, Move to under review, as a shortcut.

   • Select Add Evidence

   

7. 7

   Start the review from the row menu

   Now that the objection has been submitted to the authority, move the dispute on. Select the three dots at the end of the row and choose Start review. A message confirms that the dispute moved to under review, and the status tag in the row changes.

   • Select Actions
   • Select Start review
8. 8

   Open Edit details

   The authority has now issued a case reference. Select the three dots again and choose Edit details. The form holds the amount at stake, the currency and the two references. Saving it does not change the status.

   • Select Actions
   • Select Edit details
9. 9

   Add the FTA case reference and save

   Check the amount and the currency. In FTA Case Reference, type the number the Federal Tax Authority gave the objection. Then select Save. A message says the dispute details were saved.

   • Type FTA Case Reference (optional): FTA-RC-2026-004417
   • Select Save
10. 10

    Check the record

    Open the detail panel again if it has closed. Phase deadline now shows the FTA case reference, Timeline still shows the authority's own reference, and Evidence lists the file with its description and the date it was added.

11. 11

    Spot a dispute with no amount

    Look at the inspection finding in the table. Its Amount at stake column shows a dash, because no amount was recorded. Under the total Amount at stake figure at the top, a line says how many unresolved disputes have no amount. Use Edit details to add one when the authority puts a figure on the finding.

    • Select Details of dispute FTA-RC-2026-004417
12. 12

    Filter by status

    In the list on the left, select Under Review. The table keeps only the disputes in that status, which here is the penalty dispute. The counts beside each status always cover every dispute, whatever is filtered. Selecting All brings back the full table.

    • Select Under Review1 (1)