Frequently Asked Questions

Everything you need to know about ComplianceOS. Can't find the answer you're looking for? Get in touch.

General

ComplianceOS is an AI-powered sovereign compliance platform built specifically for UAE businesses. It combines 12 regulatory modules — from Corporate Tax and VAT to AML screening and data protection — into a single platform that keeps your business audit-proof by design.

ComplianceOS serves UAE-based businesses of all sizes: startups and SMEs in free zones and mainland, multi-entity groups, accounting firms managing multiple clients, and enterprise organisations with complex compliance needs across CT, VAT, AML, labour, and data protection.

Currently, ComplianceOS is purpose-built for UAE regulatory frameworks — including FTA, ADGM, DFSA, MoHRE, CBUAE, and UAE Data Office requirements. KSA (ZATCA, GOSI) support is on the roadmap.

Accounting software records transactions. ComplianceOS ensures those transactions are compliant. We include AI-powered tax classification, sanctions screening, e-invoice validation, regulatory monitoring, contract analysis, and a cryptographic evidence vault — none of which exist in traditional accounting tools. We also include a full double-entry ledger, so you can use ComplianceOS as both.

Tax & Filing

ComplianceOS computes your CT and VAT returns using AI-powered transaction classification, generates audit-ready PDFs, and exports FTA-compatible files. The actual submission to the FTA portal is done by you or your tax advisor — we prepare everything so it takes seconds, not days.

When you import transactions (from bank statements, accounting software, or manual entry), our AI classifies each one against UAE Corporate Tax law — identifying the correct tax treatment, applicable exemptions, and any de minimis thresholds. Classifications with confidence above 90% are auto-approved; below 65% are flagged for human review.

Yes. ComplianceOS automatically checks eligibility for SBR (revenue threshold under AED 3M) and computes the optimal filing strategy — including scenarios where claiming SBR may not be beneficial due to loss carry-forward implications.

Fully supported. The VAT return computation handles reverse charge self-assessment, partial exemption ratio calculations, bad debt relief, and group VAT returns. All computations cite the specific FTA guidance they rely on.

Security & Compliance

ComplianceOS uses database-level Row-Level Security (RLS) to ensure absolute tenant isolation — no tenant can ever see another tenant's data. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We use private endpoints for all infrastructure with zero public internet exposure.

Every document, AI decision, report, and compliance action in ComplianceOS is SHA-256 hashed at creation and stored in an immutable audit trail. This creates cryptographic proof of what existed and when — admissible in UAE courts and accepted by auditors. We retain evidence for 7 years by default (FTA requires 5).

SOC 2 Type II evidence is collected continuously from day one — not assembled before an audit. Access reviews, encryption certificates, change logs, and incident records are generated automatically as part of normal platform operations.

All data is stored in Azure UAE North region by default, ensuring UAE data residency. For enterprise clients, we support dedicated infrastructure with custom data residency requirements.

AI & Automation

Every AI output in ComplianceOS includes cited_articles (the specific UAE law articles grounding the decision) and uncertainty_flags (areas where the AI is less confident). High-risk decisions are verified against our regulatory knowledge base of 445+ UAE legal articles. We never use ungrounded internet searches — only physical UAE law.

ComplianceOS is designed as a co-pilot, not autopilot. Low-confidence classifications are flagged for human review. All AI decisions can be overridden. Our Terms of Service explicitly state that ComplianceOS provides decision support — not professional tax or legal advice.

The Sovereign Fleet includes 21 agents — 8 AI-powered (tax classification, contract analysis, DPIA drafting, regulatory scoring, chatbot, etc.) and 13 deterministic (invoice validation, sanctions matching, deadline monitoring, bank reconciliation, etc.). They work together autonomously across all 12 modules.

Pricing & Plans

Yes. We offer a 14-day free trial with full access to all 12 modules. No credit card required to start. Contact our team to get set up.

We offer Tax Lite plans for businesses needing CT + VAT only, and Full Compliance plans that include all 12 modules. Pricing is per-entity with volume discounts for multi-entity groups and accounting firms. Visit our pricing page for current rates.

Yes. Our Partner Program offers wholesale pricing (minimum 10 entities), white-label options, dedicated account management, and co-branded marketing support. Visit the Partners page or contact us for details.

You can upgrade at any time — the new features are available immediately and billing is prorated. Downgrades take effect at the next billing cycle. All your data is preserved regardless of plan changes.

Integrations

ComplianceOS connects with 9 platforms: QuickBooks, Xero, Zoho Books, Sage, NetSuite, Dynamics 365, Tally, Odoo, and ClearTax. Integrations sync automatically on an hourly schedule, importing transactions directly into the compliance pipeline.

Absolutely. You can import transactions via XLSX or CSV templates (downloadable from the platform), upload bank statements for AI-powered reconciliation, or enter transactions manually. The bulk import tool validates data on upload and reports any row-level errors.

Yes. ComplianceOS can send real-time webhook notifications to your systems when key events occur — new findings, deadline alerts, report generation, compliance score changes, and more. Webhooks are secured with HMAC-SHA256 signature verification.

Team & Access

ComplianceOS uses a 4-level permission system: Organization Role (Owner/Admin/Member/Viewer), Entity-Level Role (per-entity access), Functional Roles (e.g. Tax Preparer, AML Officer, PDPL DPO), and Platform Admin. Each level controls what users can see, edit, and approve.

Yes. The External Auditor Portal lets you invite auditors with time-limited, scope-restricted access tokens. Auditors can only see evidence for the modules you specify. All access is logged, tokens are HMAC-hashed, and you can revoke access instantly.

ComplianceOS supports multi-entity management from a single dashboard. Each entity has its own compliance profile, modules, and team assignments. Group-level views aggregate compliance scores, deadlines, and findings across all entities.

Reports & Export

Five report types: CT Annual Return, VAT Period Return, Contract Portfolio Analysis, Regulatory Compliance Summary, and Full Compliance Report. Each report includes AI-generated summaries, compliance scores, and cited regulatory references. Reports are available as PDF with optional XLSX data export.

Yes. Every module supports data export — CT and VAT returns export as FTA-compatible JSON + PDF bundles, transaction data exports as CSV/XLSX, and the Evidence Vault provides SHA-256 integrity verification for all documents. The Auditor Portal provides a dedicated read-only view.

Still Have Questions?

Our team responds within one business day. For urgent matters, call us directly.