Record consent given by a parent for a child, correct a record, and read expired consents

Steps

1. 1

   Open Consent and select Record consent

   In Data Protection, select Consent, then select Record consent. A mother has signed the junior loyalty club form for her nine year old son. In Data subject identifier, type the child's club number: the consent is about the child, not the parent.

   • Select Consent
   • Select Record consent
   • Type Data subject identifier *: JC-20418
2. 2

   Choose the age band Child, under 13

   Open Data subject's age and choose Child, under 13. A new block appears, Parent or guardian who consented, because below the age of consent a parent or guardian consents for the child.

   • Select Adult
   • Choose Child (under 13)
3. 3

   Enter who consented and their relationship

   Type the parent's Name. Open Relationship to the child and choose Parent, Legal guardian or Other custodian. Here it is Parent.

   • Type Name *: Mariam Al Shamsi
   • Select Choose relationship
   • Choose Parent
4. 4

   Record when and how the parent was verified

   In Verified on, enter when you checked the parent's identity. In How they were verified, say how. Both are required for a minor.

   • Type Verified on *: 2026-10-13T08:49
   • Type How they were verified *: Emirates ID seen, family book shown at the Dubai Mall desk
5. 5

   Choose the purpose and the source

   In Purpose choose junior_club_membership. The wording the parent signed appears underneath. In Source choose Paper.

   • Select Select a defined purpose
   • Choose junior_club_membership (explicit consent)
   • Select Web form
   • Choose Paper
6. 6

   Add the proof reference and select Record

   In Proof reference, enter the form number. Then select Record.

   • Type Proof reference (optional): Junior club form JC-2026-0077, Dubai Mall store
   • Select Record

   

7. 7

   Find the age tag in the register

   The record is listed with a tag under the identifier that reads Child, under 13. Anyone working the register sees at once that this consent is for a child.

8. 8

   Select View

   Select View. As well as the usual details, the record shows Consent given by, with the parent's name and relationship, and Custodian verified, with when and how. At the bottom is the button Correct age band or custodian.

   • Select View
9. 9

   Select Correct age band or custodian

   The form shows the boy's date of birth: he turned thirteen last month. Select Correct age band or custodian. The box lets you change the age band and the parent's details, and asks for the reason.

   • Select Correct age band / custodian
10. 10

    Change the age band, give the reason and save

    Open Data subject's age and choose Minor, thirteen to seventeen. In Reason for the correction, say what the evidence shows. Select Save Changes. The correction and your reason are kept in the audit log.

    • Select Child (under 13)
    • Choose Minor (13–17)
    • Type Reason for the correction *: Date of birth on the signed form shows the child is 13.
    • Select Save Changes
11. 11

    Filter the register to Expired

    Now look at expiry. Open the Status box above the list and choose Expired. One record is listed: a paper consent from last year whose Expiry date has passed. Its status changed to Expired by itself on that date.

    • Select All statuses
    • Choose Expired
12. 12

    Know what you can do with an expired consent

    An expired consent has only a View button. It cannot be withdrawn, because it has already ended, and it is no longer counted as Active. If the person agrees again, select Record consent and record a new one. Set the Status box back to All statuses when you have finished.

    • Select Expired
    • Choose All statuses